4841 Canceled Recurring or Digital Goods Transactions. No Cardholder Authorization. 100007: 400* INVALID_REQUEST: Message reason code invalid for this chargeback - Contactless. Now, compliance cases must be submitted through Visa Resolve Online (VROL). 10. When a cardholder has an issue with a transaction, they can contact their bank to dispute the charge. 3 –. Set Up Custom Reason Codes; Update Order Status; Payment Currency Types;. Now, compliance cases go through Visa Resolve Online. 01/2099. At this point, funds are not yet deducted from your account, but a NoC always indicates that your account will be debited for the chargeback amount. . About American Express chargeback reason codes. Each chargeback reason code has its own set of specific documentation requirements so merchants should familiarize. To submit your documents to Wave, use the link in the chargeback notification email, or reply to the email. Type. Dispute network reason codes categorization . This reason code means that the cardholder claims that they were billed for lodging services that they had already canceled. Reason code 98 was a code used for pre-compliance chargebacks before the implementation of the Visa Dispute Resolution system. Cancelled Recurring. Depending upon the class, a retailer will have a swift way to offer evidence supporting the claim. Chargeback representment succeeds when you can present your rebuttal concisely and substantiate. In that way, winning one dispute may help prevent the next chargeback to come after it. This may be blank if there is not formal coding for reasons (for example some direct debits), in which case the Dispute Reason column should be consulted. For example, the dispute reason “Cardholder Does Not Recognize” is denoted under the Discover reason codes system as “AA. The chargeback process can last from one month to six months. What is the chargeback representment process? When faced with a chargeback representment, you should take these steps. Step 4: Card Network Collects Dispute Information. 3. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. Phone cases, chargers, and other accessories commonly fall into this category, as technology updates or broken devices may cancel out the need for an item. These codes are currently defined within the ANSI X9. Return fraud happens when consumers bring an item (or items) back to you to request a refund in the form of store credit or cash. instead of chargeback reason codes Chapter 3—Dual Message System Chargebacks, Overview, Chargeback Message Reason Codes, First Chargeback: MTI 1442 Removed all references to chargeback message reason code 4802—Requested/Required Information Illegible or Missing as announced in Global Security Bulletin No. Mastercard issuing banks will no longer be able to bundle more than one transaction into a single dispute case. Code 4837 chargebacks are most often caused by either a fraudster making a purchase with stolen payment credentials or a cardholder failing to recognize a legitimate charge. This reason code indicates that the merchant processed a transaction using the wrong transaction code. High Level Visa Chargeback Dispute Flow. If the customer’s story matches. Which is meant to know the reason for the dispute. If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. The chargeback applies to the following scenarios: The. Chargeback reason code 13. For example, the merchant bills the cardholder in installments. If the CID doesn’t match, merchants generally prompt the Card Member to re-enter it. The implication is that the merchant is at fault. Braintree Support Articles. Reason code 4870 refers to the broad category designated “No Cardholder Authorization. The separation of the Return Reason Cardholder Disputes. 11, 16 November 2015, Elimination. Maestro. VCR tables (Figures 1 and 2) map the old Reason Code to its new Reason Code. It can range from 60 to 120 days from the billing date. STEP #7: Bank Review & Decisioning. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. All 1. 3 falls under the “Authorization” category. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. Reason. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the checkout. This reason code is used when a cardholder is claiming that a merchant has processed multiple unauthorized transactions against their Visa card. That said, looking up purchases using this number can make it easier to provide info following an. Expedited Dispute Resolution forms will not be allowed. Each card network maintains reason codes to cover all the disputes that qualify for. See the SNAD filing reason codes section for valid values. Compile Relevant Evidence: Review the documentation you've gathered and select the pieces of evidence that directly counter the cardholder's claim. A reason code or a chargeback reason code is a string of symbols (numbers and letters). Card issuers and card networks deem certain chargeback codes to be nearly indisputable by merchants, and as a result, a merchant can be charged a fee of up to $500 by card networks for submitting a dispute of such chargebacks. S. 3: Goods or services were not received: C08: RG: 4855: 13. R13 No Reply. Note that a chargeback is a forced bank reversal that always results in additional fees and penalties for sellers, regardless of the validity of the buyer’s claim. The case is now closed. 100007: 400* INVALID_REQUEST: Message reason code invalid for this chargeback - AFD EDIT. As things currently stand, when an issuer believes that their initial chargeback was valid and the evidence submitted with the second presentment. 03 = post dated. 7? Visa chargeback reason code 12. 3 is an updated version of legacy reason code 53, which was phased out under the Visa Claims Resolution initiative. Different card networks have different reason code systems. 4853 – Cardholder Dispute – Credit Posted as a Purchase. In addition to Reason Codes changing as a result of the VCR program, each Reason Code is now associated with a new Reason Category. Documentation must be a direct result of cardholder communication. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. 4846 — Incorrect Currency Code. 10. Chargeback reason codes will usually provide specific information about what kind of evidence is needed to get the chargeback reversed. Only use EMV-compliant terminals. Regardless, merchants must respond to the given reason code. 46%: 1. This is a code taken from the card scheme’s published list, which identifies why the issuer filed the dispute: Visa Chargeback Reason Codes. Check the chargeback reason code. 22 = unable to process. Take the time to note the following dispute reason codes for Visa. The most popular type of disputes of the chargeback category. Summary of Changes, 20 November 2017 This document reflects changes made since the last publication. Description of Change Where to Look AN 1193—Revised Standards for the Chip LiabilityCode 13. 4808: This code can refer to: Account Number Not on File. Visa chargeback reason code 75 is filed as an honest mistake. What are the odds a merchant will “win” the chargeback dispute? The true odds depend on the strength of the compelling evidence and the chargeback reason code itself. These processing options activate the automatic write-off feature and enable you to establish write-off limits for both under- and overpayments. The major card networks have unique reason code systems, and banks use separate tools. Let’s say you got a Visa chargeback with reason code 13. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. Reason Code Reason Code North-America Reason Description; 4540: F29: Card Not Present (fraud). Not only that, but a higher win rate may incentivize banks to conduct greater due diligence before filing a chargeback in the future. This code applies when valid authorization for a transaction was required but not obtained, and the merchant processed the transaction anyway. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. These codes are broken down into five different category. Chargeback reason American Express reason code Discover reason code Mastercard reason code Visa reason code; Cancelled subscription: C28: NF: 4841: 13. 08. There are no format changes to the sales file specification; there are additional values added to the sales file to designate chip card transactions. Reason Code 04. For card-absent transactions, use all Visa tools, including AVS, CVV2, Visa Secure, and more, to reduce instances of fraud. 2022 Visa Chargeback. If a merchant accepts the reason for the chargeback, the customer refund is processed. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. The merchandise was as described or was not defective. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. So the company has more incentive to side with customer during cardholder. Paymentology will submit the chargeback using the appropriate chargeback reason code. Here are some chargeback reason codes by card type. 6. 2. Time limits vary by card network and reason code, though, so you should look into the specific terms tied to the reason code. But research by Javelin found that merchants dispute 43% of all chargebacks and succeed at 60% of those disputes. Encrypt transmission of cardholder data. The tickets were held at the box office, and no signature, swipe or imprint. The cardholder claims either that the merchandise was never received, or the services purchased were not provided. Card networks send these codes to merchants to indicate why a chargeback has been filed. . 42. There are 151 chargeback reason codes across the four major card networks. How many chargeback reason codes are there? Among the four major credit card networks, there are a total of 151 reason codes. If you get a chargeback,. These chargebacks occur to resolve chargeback-related disputes between network members. 4% of all transactions worldwide are made with EMV chip cards, which has led to a precipitous drop in card-present fraud. Understanding Device Layers; See more. 3 applies when a cardholder claims a charge—made in a card-present environment—was. Solutions. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. 1. 2. For perspective, the next highest. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. Dispute reason code triggered Dispute code category Card expiry date; Visa. 11, 16. 265. 7 Updated format All 1. These companies can also handle the entire representment process. ” This code indicates the merchant waited too long to finish processing a transaction, and the account was no longer in good standing when the transaction was completed. Administrative returns (R02, R03, R04): 3%. Visa Claims Resolution is a Visa-specific platform that seeks to declutter and streamline the consumer dispute and chargeback resolution process. The customer is claiming that this purchase was not authorized. The reason code also presents a timeline to fight the chargeback and what evidence is needed to reverse the chargeback. ’Chargeback Reason Codes; BIN Lookup; ROI Tool; Company. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 4859 Addendum, No-show, or ATM Dispute. 3. While the updates have been published, they do not go into effect until Oct. To help you identify what happened, look up the code you received for the dispute below. When you receive a dispute, a reason code will be assigned by the bank who issued the customer’s card. It can range from 60 to 120 days from the billing date. 2=1020 etc. The shorthand description is “Invalid Data. If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. Also, just like American Express, Discover functions as both a card network and an. You are required to submit evidence to defend against the dispute. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Process a canceled guaranteed reservation properly. 1. We’ve all been there as an eCommerce owner: you excitedly ship out a $1,500 order to a customer, and then a few weeks later you’re notified that the customer has opened a chargeback dispute. These are only a handful of common Visa chargeback reason codes. Whether the CID — the four-digit security code on the front of the Card — matches the issuer’s records. The Allocation workflow applies to any chargeback assigned a “Fraud” or “Authorization”. 800. Any chargeback that is received without a reason code will be assigned a default code of 53. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. Chargeback Reason Code: 37 . UA01 Fraud – Card Present Transaction. FR2 Fraud Full Recourse Program. 1. WEX has repurposed chargeback reason code 10 to indicate EMV chargebacks. UA02 Fraud – Card Not Present Transaction. The existing 22 chargeback reason codes will be replaced by new reason codes and grouped into 4 categories: 1. This chargeback will include a description that provides additional information: Digital Goods $25 or Less. Updated August 23, 2023. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. United States. Most dispute reason codes that. Along with that are many other eccentric rules and regulations for merchants. #9. No two merchants will get exactly the same chargebacks for the same reasons, but there are definite patterns depending on the market you serve. without a reason code will be assigned a default code of 1. In fact, 91. 1, which covers duplicate processing errors, and 12. Chargeback Reason Code. MASTERCARD Reason Code Description 01 Requested Transaction Data Not Received 02 Requested\Required information illegible or missing 07 Warning Bulletin File 08 Requested\Required authorization not obtained 12 Account number not on file 31 Transaction amount differs 34 Duplicate Processing Chargeback reason codes. 56. Values are: Blank: Use the receipt G/L date. Chargeback Reason Codes > Chip Liability Shift > Issuer Chargeback > Chip Liability Shift Program for Domestic and Intraregional Transactions Chapter 5—Compliance Case. Credit Card Dispute. 2 Added chapter providing information about the Discover ‹” Chargeback Reason Codes… !ó Retrieval Reason Codes… Í Sheet3š š £ £ Œ ® ;H Á Á Õ8 ü ! À Mastercard Reason Code Description Time Frame Retrieval Required 01 Yes 02 07 No 08 12 31 Transaction amount differs 34 Duplicate Processing 35 37 No Cardholder Authorization 40%Fraudulent Processing of Transactions 41 Cancelled. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from cardMastercard chargeback reason code 4853 falls under the “Cardholder Disputes” category. And according to The True Cost of Fraud report by LexisNexis, businesses end up paying $3. M10 Vehicle Rental – Capital Damages. MasterCard: Reason Code 4859 Services not rendered. 7? Visa chargeback reason code 13. Goods / Services Damaged or Defective. MasterCard Chargeback Reason Codes MasterCard uses four main categories to organize its reason codes: Authorization, Card Member Disputes, Fraud, and Processing Errors. 1 and Note on page 14 Chapters 1 and 2 Chapter 1 1. This chargeback occurs when merchants do not adequately provide currency information. 2 chargebacks are frequently caused by customers forgetting to cancel a subscription before the next billing and then going to their bank to try to get their money back. The merchant processed a transaction the cardholder wasn't a part of. Click below to request a free demonstration, and we’ll create a customized report showing exactly how much ROI you can expect. If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. Chargeback reason code 10. API status is evidence_required and chargeback code is ADJM. ” This code indicates the transaction was processed using the wrong Merchant Category Code, transaction type indicator, country or state code, or some other required field. The new codes, which can be found in our reason code guide, start with a two-digit number indicating which of Visa's four dispute categories it falls into: 10 — Fraud; 11 — Authorization; 12 — Processing Errors; 13 — Consumer Disputes; The Visa Claims. Depending on the reason code, supporting documentation may include: Copies of the order confirmation, invoice, or receipt; Proof of. 0 rule changes take effect April 15,. All chargebacks start with a customer making a purchase in person, in an app, or online. 4 Updated Discover chapter for April (2012) Enhancements Chapter 2 1. 1 chargeback: 1. 7: Defective goods and services: C32: RM: 13. Reason codes are important to help merchants address recurring. Dispute Best Practices Guide Overview This guide includes: An overview of authorization and transaction processing An overview of retrievals and chargebacks Reason code guidelines for all. Get access to thousands of forms. 2. ; Resources. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. Visa Chargeback Codes — removed retired codes. . 37 = forged and counterfeit warranty breach. The newer system is designed to make it easier and. Selecting the Case ID of a chargeback brings you to the chargeback detail page. 100007:With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. Chargeback. Chargeback The cardholder acknowledges they engaged in a transaction yet is unhappy, dissatisfied with the experience or tried to cancel in advance and is attempting to be refunded. A new 4 byte reason code will be used moving forward. 0 only applies to reason code 10. F01. It’s important that you include a copy of your customer terms and conditions in order to prove that the customer knew what to expect from the outset. Common Point of Purchase: Data stolen from a merchant’s system is used to make fraudulent transactions. This means the cardholder claims that they received goods or services that were substantially different from what the merchant described. 1Braintree Support Articles. High Level Visa Chargeback Dispute Flow. The code can be used in multiple specific situations; when necessary, an additional message will be provided along with the reason code to inform the merchant which particular type of chargeback. . Not recognizing your billing descriptor on a statement. 100007: 400* INVALID_REQUEST: Message reason code invalid for this chargeback - AFD EDIT. Chargeback time frames - A specific period during which a chargeback can be raised. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. [1] Sift. What stands out about the Discover reason codes list, though, is most of the codes are alphabetically-noted rather than numeric. But, merchants should be aware that, eventually, everyone will be required to use the new designations. Choosing what compelling evidence to submit. Visa groups its chargeback codes into four main categories—fraud, authorization, processing errors, and customer disputes. The most comprehensive guide to chargeback reason codes. Time limits vary by card network and reason code, though, so you should look into the specific terms tied to the reason code. 04/09/14 Discover: DC,. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. The issuer reviews the case, assigns a reason code, and initiates the chargeback. 65 - Exceeds Withdrawal Frequency Limit. Cancelled Recurring. 5%. for chargeback reason code 4863 (Cardholder Does Not Recognize). A chargeback happens when a customer requests for a transaction to be. Fraud (10)& Authorization (11)The client will send this dispute to Paymentology’s Global support team via email – [email protected] is an updated version of legacy Visa reason code 76, which was phased out under the Visa Claims Resolution initiative. Product/service not received. 1 applies when the issuing bank receives the same transaction more than one time. 6 Processing Transactions 7 Processing Transactions Swiping a Card Before swiping, make sure the stripe is facing the reader. 195 Acquirer Use of Message Reason Code 7627. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. Merchants will no longer receive a credit when the First Chargeback Response is sent to the issuing bank for review; however, an. There are several reasons why many merchants turn a blind eye to suspected return fraud. 13. 4854 Cardholder Dispute—Not Elsewhere Classified (U. This reason code indicates the cardholder had reason to believe they were going to receive a refund, but no credit to their account has been processed. What are chargeback reason codes? Mike Conway 2021-03-04T20:56:54+00:00. That's why we've created this guide, which goes over what reason codes are and how they help fight chargebacks and includes up-to-date lists of the reason codes for all the major US card networks. Across open networks and include account numbers sent over email, instant messaging, text, or chat. However, the return request is invalid, as the customer does not have a legitimate right to a refund for one reason or another. For example, Mastercard has a code which indicates a ‘consumer dispute. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. Merchants will no longer receive a credit when the First Chargeback Response is sent to the issuing bank for review; however, an adjustment will be. Knowing these codes can help you dispute chargebacks more effectively. 4835. Chargeback Reason Codes Page 2 of 5. Understanding these codes is essential because they'll guide your response strategy. Through 2021, we. The shorthand description is “Fraudulent Multiple Transactions. A chargeback reason code may display a chargeback related to fraud, processing errors, consumer disputes, or a variety of other reasons. Every of the major card brands, the inclusion of Visa, MasterCard, and others, has its acknowledged system of reason codes. Use clear and consistent billing descriptors. This specific code applies when a cardholder reports that the actual merchandise received was counterfeit, and can back up that claim with documentation from a reliable, professional third party. . 04/20/13 Visa and MC Retrieval Codes — removed retired codes MC Reason Code 37 — Updated Special Notes. 2. American Express chargeback reason code C18 falls under the “Card Member Disputes” category. 100- 140 standards- , and will be removed in future releases. This can provide important information to fight the dispute. On xx/xx/xxxx, we received a chargeback under the reason code 11. The reason_description field lists the chargeback reason. a chargeback or a debit. What is Visa Reason Code 12. non_receipt: The buyer claims they didn't get the goods or services. Below are some examples of more common reason codes. There are two parts to this. Summary of Changes, 13 December 2018Discover Chargeback Reason Codes Explained. Please refer to chapter 5 for more information. Accepting non-matching How many chargeback reason codes are there? Among the four major credit card networks, there are a total of 151 reason codes. But don't worry – we're here to help! Here are some important terms to keep in mind: : A claim against a charge, initiated by a customer with their bank. 1. Assemble Your Evidence. 0. Retrieval Request/ Copy request Reason Codes. Description of Change Where to Look • Increasing the CVM Limits in St. Once you submit the documentation to Wave, our Disputes Resolution Team will work on the case, and submit the required information to the bank on your behalf. Review your credit card processor’s policies to understand its chargeback dispute process. The chargeback period, or the time limit for filing a chargeback, depends on the card scheme and the chargeback reason code. During this process, the representative of the institution examines the reasons’ list. 4. A chargeback reason code may display a chargeback related to fraud, processing errors, consumer disputes, or a variety of other reasons. This extra step can be frustrating for Card Members and lead to lost sales. 4. Then, the crook attempts to trick the victim into disclosing personal account information (account number, routing information, SSN, etc. Based on the information provided, Paymentology will investigate the transaction being disputed. 44%: 58. Stripe maps each network code into one of eight categories, based on the general claim and the evidence you need to submit to effectively challenge that type of claim. 7: Defective goods and services: C32: RM: 13. A chargeback reason code is a 2-to-4-digit alphanumeric code given by the issuing bank tangled in a chargeback. Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. 4855. All cardholder data must be encrypted, truncated, or tokenized; account numbers can only be partially displayed. These codes explain the reason why the chargeback was filed, and the reason the chargeback was approved. The third digit indicates the specific reason within that category. They utilize bank identification numbers in the range between 34*. 1=1010, 10. For example, a code might cite a high utilization rate of available credit as the. Step 01 | Identify the Reason Code. 37 No Cardholder Authorization 40 Fraudulent Processing of Transactions. Clearly differentiate between card-present and card-absent transactions by noting mail, phone, and internet. 6. 4853 – Cardholder Dispute – Goods or Services Not Provided. Ready to Start Preventing. 3 falls under the “Consumer Disputes” category. The newer system is designed to. Only an issuer can initiate the chargeback process. ”. Availability. The shorthand description is “Late Presentment. Merchants can find a. Overall returns (all codes): 15%. Codes are not often shared between issuers which means it can be difficult to remember the details of each. The following tables show the Stripe categories for each card network’s dispute reason codes. 5158. The sales receipt and/or date and amount of the authorization if other than the transaction date. 6: Credit not. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is used for Credit Not Processed. Chargeback reason codes are one piece of evidence you can use to make your case. This code is unique—at least currently—in that Visa has since split it into two separate categories: 12. 38 = retired/ineligible routing number. In most cases, you will have 20-45 days in which to respond to a chargeback. In this instance, the cardholder claims a misrepresentation of the order they received, such as a defect, damage, counterfeit, or incomplete merchandise. If you win the case, the disputed amount will be returned to you; if you lose or accept the. Because you have not met Seller Protection performance requirements the transaction will be reversed. Reason code 12. Also, remember that the time frame for your response includes any processing required by the acquirer. Most Common Chargeback Reason Codes #3: Order Significantly Not as Described. Payment. 6 General update and rebranding. 1 and Note on page 14 Chapters 1 and 2 Chapter 1 Only chargebacks with the following reason codes are eligible for Chargeback Protection: Reason Code. 41. The reason code may not necessarily reflect the actual reason for the chargeback, but you ought to respond to it based on the provided chargeback code. This ranges anywhere from roughly 60 to 90 days after purchase. One of three things will happen: The issuer rules in your favor: Your representment case validates the original transaction. 1 falls under the “Processing Errors” category. For first chargebacks, Mastercard currently only has 9 reason codes in use, with a few others in the process of being phased out. underlying your chargeback. Below is a full list of reason codes that require compelling evidence: 37; 83; 1040; 1310; 7030; C08; F29; UA02; Empty reason codes; If a dispute has any other reason code, there are no specific evidence requirements, and the evidence does not need to be categorized. The first thing you should do when you receive a chargeback notification is to check the reason code that the card issuer assigns to the dispute. Chapter 2 1. The aim of CE 3. Technical. American Express Chargeback Codes (2023) American Express functions as a card network and an issuing bank. A few other common reason codes for Visa include late presentment; non-receipt of cash from ATM; invalid data; EMV liability shift non-counterfeit fraud; no authorization; canceled merchandise and fraud related to stolen cards on the card recovery bulletin. WEX began issuing chip cards in Q4, 2020.